We get very busy at weekends and might not be able to answer the phone. To book online, please follow the links on each product or click here to send a quick enquiry and we'll deal with it as soon as possible in the forthcoming week.

** PLEASE NOTE, OUR MOBILE NUMBER IS FOR EMERGENCIES ONLY - NOT BOOKINGS! **

Bouncy Castle Hire

What areas do you hire to?

We hire to a large area within Cheshire, Greater Manchester and Merseyside. Bouncy castle hire in Wigan has been one of our most popular hire services over the last ten years. We cover surrounding areas such as Standish, St Helens, Leigh, Westleigh, Chorley, Warrington, Widnes, Skelmersdale and even further afield. For large fun days and rodeo ride / simulator hires we travel even further. To see if we cover your deliver postcode please use our online postcode checker or contact our friendly office team.

How do I book?

The preferred method is by completing your hire booking via this internet booking system (https://www.bounce-n-go.co.uk), alternatively you can give us a call on 01942 470015. Please note, mobile numbers stated are NOT a booking line nor an enquiry line, this number is STRICTLY for emergency use only.

How much notice do I need to give for a booking?

You can book anytime however bookings get very busy so please book as early as possible to avoid disappointment. Alternatively you can contact us on the day as we may have availability.

When are your bouncy castles available?

Our castles are available 7 days a week all year round including Bank Holidays.

How long do I get the equipment for?

Most parties are in the afternoon, so we will deliver and set up your castle between 8 am and 12 pm (noon), we will then come and take the castle away after your party has finished usually from 5 pm until 8 pm.

Do you hire overnight?

Under certain circumstances this can be arranged, please select this option when booking online (www.sjleisure.co.uk) this will incur an extra cost.

** OVERNIGHT HIRES ARE SUBJECT TO THE DRIVERS ASSESSMENT AND ALSO THE CUSTOMER ACCEPTING RESPONSIBILITY OF THE COST OF ANYTHING THAT GETS DAMAGED OR GOES MISSING DURING THE EXTENDED HIRE PERIOD. A REFUNDABLE DEPOSIT MAY BE REQUIRED UP-TO THE VALUE OF THE EQUIPMENT.**

What if I need to cancel?

Please read our cancellation policy HERE.

** ANY BOOKING FEE'S WHICH HAVE BEEN PAID ARE STRICTLY NON-REFUNDABLE AND NON-TRANSFERABLE AS THE ITEM(S) HAVE BEEN ALLOCATED FOR YOU FOR THE REQUESTED DATE AND TIME. **

Incorrect email addresses and contact telephone numbers

In the event that we receive a booking which has both an incorrect email address and contact telephone number, which then prevents us from contacting to confirm the booking. This booking would become null and void and all items made available again and the booking cancelled. NO EXCEPTIONS.

Discount codes

Please note, discount codes cannot be used in conjunction with any other offer or discount code. For example, discount codes are not accepted on multiple day hires, special offers, reduced rate products etc.

Prices and Costs

How much does it cost?

Please check our online booking system (www.bounce-n-go.co.uk) for a specific quotation. Our prices vary depending on location and duration of hire i.e. overnight hire fees apply, prices are not reduced for two - three hours hire of a bouncy castle for example.

What do the prices include?

All bouncy castle prices include local delivery, however a small charge may need to be included for out of area deliveries. You will also receive a blower, extension cable, circuit breaker and safety crash mat, the price also includes set up, inflation and collection.

Do I have to pay a deposit?

No deposit is required for most bouncy castles and inflatables. However, some inflatables, rides, packages, simulators, photobooths are subject to a booking / deposit fee payment to secure your booking.

How do I pay?

Please check out our payment details HERE

Delivery fees

Delivery fees may apply depending on your delivery location due to increased fuel costs etc, when you select your desired product on this website and enter your delivery postcode, the website will calculate a full hire quotation including delivery fee, this will be clearly displayed.

Fixed delivery and collection times

Bounce-N-Go offer the option of fixed delivery and collection times for certain types of events. Generally this option applies to VENUES ONLY. For example, if you require a product from 11am until 3pm at a VENUE you must select this option and inform us of your fixed delivery and collection times at the time of booking. There is an added fee for this option which is clearly displayed on your booking form. If you make a booking and do not add the fixed time delivery option but do require it or are not present on site at the time of delivery and the driver does need to return to make delivery, a fixed time charge will be applied or in some cases re-applied.

FIXED TIMES ARE AVAILABLE BETWEEN THE HOURS OF 10AM AND 6PM.

Fixed delivery and collection times fee does not apply to items such as rodeo rides, photobooths were we provide an operator to attend to your equipment.

What happens when we arrive?

Can anyone sign, supervise and pay for the items?

A responsible adult (18+) must be available at the delivery location when the items are delivered in order to sign for the items, to supervise the items and also to pay any remaining balances which might be remaining. In the event that a responsible adult is not on site available to sign, supervise and pay any remaining balance, the products WILL NOT be left, any booking fee payments WILL NOT be refunded.

Can the bouncy castle be set up on a slope?

No, this is not possible however if it is a very slight slope it may be ok, you will need to discuss this prior to the booking.

Does the inflatable have to be set up on my own property?

Yes, the inflatable must be set up on your own property, unless the event is properly organised i.e. funday and the organisers have written permission to use the land from the relevant people/organisations. WE WILL NOT SET UP ANY INFLATABLE ON OPEN SPACES SUCH AS FIELDS AT THE SIDES OR BACKS OF HOUSES AND THE LIKE ETC. Sorry for any inconvenience this may cause but health and safety is paramount.

Set up area

By completing a booking form you are confirming that your set up area fully complies with our terms and conditions as outlined on this website. It is the yours (the customers) responsibility to check that the area is clear of any underground pipes or cables. We will not and cannot accept any liability for any damage or losses to any underground pipes or cables.

We strictly do not set up any inflatable items on open, hard surface areas such as car parks, playgrounds without prior notice as we must do a site visit and get permission to anchor bolt the inflatable.

How long does it take to set up/inflate/deflate/pack up the inflatable?

The bouncy castles take approx 10 minutes to set up and 20 minutes to pack up. However this is only an estimate, times may vary depending on which castle you hire.

How much space is needed?

You will need to allow a minimum of 5 feet at the front and rear of castle and 3 feet either side this is to allow access and the blower at rear. All passageways must be at least 33 inches wide to allow access for the inflatable to be transported to set up site. Please make sure all garden items such as garden toys, swings, slides, patio furniture, rubbish etc, are removed from the area where the castle is to be sited. Please also note that any pet mess MUST be have cleared away prior to us arriving, as we have a busy schedule and cannot always wait. Cleaning charge may apply to equipment that this affects!

Deliveries made through venues and homes

For deliveries and collections which are made 'through buildings' i.e. bringing equipment through homes etc please note we bring the equipment through at your own risk, we will not accept responsibility for any damages caused, we do insist that deliveries and collections are made through a large access area such as side, back gate unless unavoidable. There is a small charge applicable for any deliveries that must be taken through homes. Please be aware that most items when wrapped are very similar in size to a standard house hold wheelie bin. This is the average size space that you will need clear throughout your access route. If your item is listed online as not suitable for delivery through the house / utility rooms etc this is non-negotiable.

Can inflatables be set up on pub car parks etc on hard standing?

We strictly do not set up inflatables on hard standing on open areas such as pub car parks, playgrounds etc without prior consultation. Should you wish to set up inflatables on such areas please contact our office before booking to discuss whether we could safely erect the equipment on your potential set up area. If we arrive at a booking which is on such a surface without prior consultation and agreement then the equipment WILL NOT BE SET UP and any booking fee's paid WILL NOT be refunded and full payment would be required.

Extra FAQ's

What if it rains?

Inflatables can be hired in light rain showers as most of our bouncy castles and inflatables feature rain/shower covers. These covers are suitable for most weather conditions, however they are not 100% waterproof. In the event of rain, we strongly recommend you towel dry the inflatable and area surrounding to prevent slips. ** PLEASE NOTE, IN UNSAFE WEATHER CONDITIONS, SAFETY IS PARAMOUNT. BOUNCE-N-GO RESERVE THE RIGHT TO CANCEL ANY OUTDOOR EVENT IN THE CASE OF BAD WEATHER AS THIS ADDS EXTRA RISK TO OUR RISK ASSESSMENT. THIS DECISION ISN'T TAKEN LIGHTLY AND WE WILL CONTACT YOU AS EARLY AS POSSIBLE TO DISCUSS OPTIONS. **

What happens in the event of windy/gusty conditions?

In the case of high wind speed and/or gusty conditions, which exceed 24mph all outdoor events would be cancelled. Is there an age limit for using the kids castles? Yes, all of our children's castles are suitable for children up to and including the age of 12.

Is there a maximum age limit on the adult bouncy castle?

We think everyone should be able to have fun however it is the hirer’s responsibility to supervise the unit and users do so at their own risk.

When I hire the castle is there anything I need to provide?

We supply all the hardware you will need for the castle, you will need to provide a 240 volts mains power supply, also you will need to provide 2 forms of I.D. i.e. Drivers License, Utility Bill etc. This forms part of the hire agreement.

Do you supply safety instructions?

Yes we provide detailed safety instructions with every hire.

Cleaning charges

The last thing we as acompany wish to do is charge a cleaning charge however, in circumstances were the equipment you have hired has been mistreated and is dirty, a cleaning charge will apply of at least £30. Prior to our arrival for collection please ensure that all equipment is in a clean condition similar to the condition it arrived in.

Clothing

We recommend that all users wear long sleeved clothing and long pants when using inflatables. There is always a chance of friction burns on any inflatable so long sleeved clothing and long pants reduces this problem. No shoes must be worn on inflatables at any time.

Damage / losses charges

Again, the last thing we want as a company is to charge customers for any damage or losses to our equipment, however in instances were the equipment has been misused which has resulted in damage or loss of equipment you (the customer) will be charged accordingly for any repairs, replacements, loss of earnings etc.

WE STRICTLY DO NOT HIRE INFLATABLES TO BE USED FOR PAINT PARTIES, COLOUR RUNS OR ANYTHING THAT MAY STAIN OR OTHERWISE DAMAGE AN INFLATABLE OR PRODUCT. SHOULD YOU HIRE ONE OF OUR INFLATABLES OR PRODUCTS FOR THIS PURPOSE, YOU WOULD BE RESPONSIBLE FOR THE CLEANING AND REPAIR OF THE INFLATABLE AND PRODUCT AND THIS MAY TOTAL THE AMOUNT TO COMPLETELY REPLACE THE INFLATABLE AND LOSS OF EARNINGS.

Do your staff carry DBS checks (formerly CRB checks)?

No, it is now​ ILLEGAL for our company to apply for DBS checks for any of our staff as their job roles do not fall under those eligible. DBS checks are for people who only have unsupervised access to children and vulnerable adults. Our staff are present at your event simply to set up equipment safely and efficiently, not to supervise the participants themselves. The event organiser is responsible for ensuring that there is adequate supervision of the users. For any event which we supervise at an additional cost, we would not be left unsupervised.

Anymore rules?

STRICTLY NO SILLY STRING, PARTY POPPERS, FOOD OR DRINK, FACEPAINTS, PENS ETC ARE TO BE TAKEN ONTO ANY OF OUR INFLATABLES. IF EVIDENCE OF THIS IS FOUND ON COLLECTION THEN A CLEANING CHARGE WILL APPLY. WHILST EQUIPMENT IS ON HIRE TO YOU FROM BOUNCE-N-GO, WITHOUT OUR STAFF PRESENT, YOU (THE CUSTOMER / CLIENT) ARE SOLELY RESPONSIBLE FOR THE SUPERVISION AND SAFE KEEPING OF THE EQUIPMENT AND IT'S USERS. UNDER EXCEPTIONAL CIRCUMSTANCE OUR COLLECTION MAY BE LATER THAN PLANNED, DURING THIS TIME YOU ARE STILL RESPONSIBLE FOR THE SUPERVISION AND SAFE KEEPING OF THE EQUIPMENT. BOUNCE-N-GO CANNOT AND WILL NOT ACCEPT LIABILITY FOR ANY DAMAGE OR LOSS OF PERSONAL PROPERTY AND / OR ANY INJURY ARISING FROM THE USE OF THE EXTENDED HIRE. SJ'S LEISURE CANNOT AND WILL NOT ACCEPT LIABILITY FOR LOSS OR DAMAGE TO OUR PROPERTY WHILST IN YOUR CARE UNTIL SUCH A TIME AS WE ARE ABLE TO COLLECT THE ITEM(S).​

Got another question?

Sorry we couldn’t give you all the answers you were hoping for, please contact us and we’ll come straight back to you

DISCLAIMER: Whilst we endeavour to deliver all of our equipment on time and in good condition, On extremely rare occasion’s things don’t always go as planned due to circumstances out of control. As you will be aware ​Bounce-N-Go offer an overnight hire service which sometimes requires us to collect items from the previous hire just before delivering it to your venue. In extreme cases we sometimes find that the e​quipment is wet or dirty and may have to be wiped over and/or dried out once we reach your venue so please ensure you have allowed plenty of time for us to carry out these duties before your party starts. We usually recommend one hour just in case. In addition to this we very occasionally find that the e​quipment has been damaged and unreported by the previous customer and as such we may have to (without warning) substitute your e​quipment for something similar to ensure that we don’t let you down on the day.

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